“>This article is adapted from Michael Hawkins’ book, High Availability: Design, Techniques, and Processes (Prentice Hall PTR, 2001, ISBN 0-13-096288-0).The first step in designing for availability is to discover your users’true requirements for availability — and for IT services in general. Thisrequires close consultation with as many users as possible, covering at leastusers of critical applications. The initial response of most users is that thesystem must be available all the 
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admin
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Sunday, February 10th, 2008 at 5:15 pm
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IT Management
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