“>In a disaster, there is no substitute for instant reliable communicationswith those who can help. Conversely, there is no more lonely a feeling than whencut off and alone. Imagine a hospital, bank, reservations center, travel agency,help desk, 911 center, or large retailer. Millions of dollars course throughfacilities like these every day in cities just like yours. But what if therewere an interruption in telephone service? What if there was a fire, anearthquake, a tornado, or terro
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