“> "The key to every man is his thought. Sturdy and defying though he look, he has a helm which he obeys, which is the idea after which all his facts are classified. He can only be reformed by showing him a new idea which commands his own."—Ralph Waldo Emerson Trailhead—Why This Book?In this book, we focus on the interplay between business needs and technologycapabilities. Our belief in the following premises has motivated its topic andcontents: Clarity o
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