“>Introduction: Value Chain BasicsThe basic tool for understanding the influence of Information Technologyon companies is the value chain—the set of activities through which aproduct or service is created and delivered to customers. When a companycompetes in any industry, it performs a number of discrete but interconnectedvalues—creating activities, such as operating a sales force, fabricating acomponent, or delivering products—and these activities have points ofconnect
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Saturday, February 9th, 2008 at 9:28 pm
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